FREQUENTLY
ASKED
QUESTIONS

IPTV 8K Server is a premium IPTV streaming service delivering 40,000+ live channels, movies, TV series, sports, and PPV events in ultra HD quality — including true 8K and 4K — via internet connection. It works on any device worldwide and is available from just $13/month.

All plans include access to 40,000+ live channels from 68+ countries, plus a massive on-demand library of movies, TV series, PPV events, and live sports. The full channel lineup is identical across all subscription durations — from 1 month to 12 months.

Yes! We offer a free 24-hour trial so you can test the quality before committing. Simply contact us on WhatsApp at +212 637 750 543 or email us at rafye81@gmail.com to request your free trial. No credit card required.

Each standard subscription includes 1 active connection at a time. If you need to watch on multiple screens simultaneously, contact us on WhatsApp — we offer multi-connection plans at great rates, perfect for families or multiple devices.

Yes! We serve customers in 68+ countries worldwide. As long as you have a stable internet connection, you can use our service from anywhere in the world. We recommend using a VPN for added privacy and to bypass potential regional restrictions from your ISP.

We offer a huge variety: live sports (football, NBA, NFL, UFC, boxing, F1), news channels, entertainment, kids TV, movies (latest releases and classics), TV series, documentaries, PPV events, adult channels (optional), and local channels from 68+ countries. Full EPG TV guide is included.

Our service works on virtually every screen: Smart TV (Samsung, LG, Sony, Philips), Android TV & box, Android phone & tablet, iPhone & iPad, Amazon Firestick & Fire TV, MAG Box, Enigma2 / Dreambox, Windows PC, Mac, and any web browser. One subscription, unlimited devices.

Activation is instant — typically under 5 minutes. Once your payment is confirmed, we send your M3U playlist URL or Xtream Codes login details via WhatsApp or email. Our team is online 24/7 to help you get set up immediately.

Our recommended apps by device: Android & iOS — IPTV Smarters Pro or GSE Smart IPTV. Firestick / Android TV — TiviMate (best EPG experience). Samsung / LG Smart TV — Smart IPTV or SS IPTV. PC / Mac — VLC Media Player. MAG Box — built-in Stalker portal. Contact us for step-by-step setup guides for any device.

We recommend: HD (1080p) — minimum 10 Mbps. 4K Ultra HD — minimum 25 Mbps. 8K — minimum 50 Mbps. Most modern broadband connections are well above these thresholds. For the most stable experience, a wired Ethernet connection is preferred over WiFi, especially for 4K and 8K streams.

A VPN is not required but is recommended for privacy and to prevent ISP throttling. Our servers are powerful enough to handle any connection without a VPN. If you experience slowdowns, a VPN can help bypass ISP bandwidth limits. Contact us for VPN recommendations compatible with our service.

Yes — on most Samsung and LG Smart TVs you can use the built-in browser to access a web player, or install Smart IPTV / SS IPTV directly from the TV app store. No additional hardware required. We provide full setup instructions and support for all major Smart TV brands.

These are two ways to connect your IPTV app to our servers. M3U is a playlist file URL that you paste into most IPTV apps — simple and universal. Xtream Codes (API) uses a server URL, username and password — more advanced with better EPG and VOD integration. We provide both formats. We'll tell you which works best for your specific app and device.

We support all major resolutions: 8K (7680×4320), 4K UHD (3840×2160), Full HD (1920×1080), HD (1280×720), and SD for slower connections. The stream quality adapts to your device and connection speed. Most live channels are available in HD and FHD, with 4K and 8K available for selected premium content.

Buffering is very rare on our 99.9% uptime infrastructure. If it happens, try these steps first: (1) Check your internet speed — run a speed test. (2) Switch to a lower stream quality. (3) Restart your router and IPTV app. (4) Try a wired Ethernet connection instead of WiFi. If the issue persists, contact us immediately on WhatsApp — our technical team resolves most issues within minutes.

Yes — a full Electronic Program Guide (EPG) is included with all subscriptions. You can see what is currently playing and what's coming up for thousands of channels. The EPG is automatically loaded in compatible apps like TiviMate, IPTV Smarters Pro, and Smart IPTV. It is updated regularly to ensure accuracy.

Catch-Up TV allows you to rewatch content that was broadcast in the past — typically the last 7 days. Yes, we support Catch-Up on thousands of channels. This feature is available through compatible apps and is included at no extra cost in all plans. Perfect for never missing a game, show, or news broadcast.

We run on a redundant multi-server infrastructure with automatic failover. If one server experiences issues, traffic instantly switches to a backup. Our 24/7 NOC (Network Operations Centre) team monitors all servers in real time. This architecture is what enables our 99.9% uptime guarantee — meaning less than 9 hours of downtime per year.

We accept all major payment methods: Visa, Mastercard, American Express, PayPal, cryptocurrency (Bitcoin, USDT, Ethereum), and bank transfers. All transactions are 100% secure and encrypted. We never store card details. Contact us on WhatsApp for the most convenient payment option for your region.

No — there is no automatic renewal or subscription trap. You are fully in control. We will send you a reminder message on WhatsApp a few days before your subscription expires so you have time to renew if you wish. You only pay when you choose to.

Yes! You can upgrade at any time. Contact us on WhatsApp and we will calculate a pro-rated credit for your remaining subscription time and apply it toward the new plan. For example, if you have 2 weeks left on a 1-month plan and want to upgrade to 12 months, you only pay the difference.

We offer a satisfaction guarantee. If you experience a technical issue we cannot resolve within 24 hours of you reporting it, we will offer a replacement subscription or a refund depending on your situation. We recommend taking advantage of our free trial before subscribing so you can verify quality beforehand. See our full Refund Policy for complete details.

The 6-month plan at $33 is our most popular "Best Deal" — saving you $45 compared to paying monthly. If you're looking for maximum savings, the 12-month plan at $49 saves an incredible $107 vs monthly, working out to just $4.08 per month. All plans include exactly the same features and channel access.

Channel outages are extremely rare but can occasionally happen due to broadcast source issues outside our control. When they do, our team works to restore or replace the stream as quickly as possible — usually within a few hours. For urgent issues like a live sports event, contact us on WhatsApp immediately and we will find an alternative stream for you.

Recording depends on your IPTV app, not our service. Apps like TiviMate (Android TV / Firestick) support recording to external storage. IPTV Smarters Pro also has recording capabilities on some devices. Our streams are fully compatible with recording features in these apps. Contact us for guidance on setting up recording on your specific device.

Yes — we offer a full-featured reseller panel with real-time user management, wholesale pricing, credit system, and dedicated reseller support. You can create and manage your own subscriber accounts, set your own prices, and run your IPTV business. Over 500 active resellers already use our platform. Contact us on WhatsApp to get started.

Yes — our M3U playlist is compatible with Plex Live TV (requires Plex Pass) and Emby / Jellyfin with the LiveTV plugin. You can import our M3U URL and EPG into these media servers for a fully integrated home media experience. Contact us for the specific URLs and configuration settings.

The fastest way is WhatsApp at +212 637 750 543 — average reply time is 3–7 minutes, 24 hours a day, 7 days a week. You can also email us at rafye81@gmail.com. We speak English, French, Arabic, and Spanish. Please include your device type and a description of the issue for the fastest resolution.